Have you ever heard the phrase, Striving for Excellence? This descriptive phrase is exactly what you will find when you take a look inside Brexis. We dedicate ourselves to being the best in the refrigerated trucking business and are always on the lookout for ways to improve. We strive for excellence through being transparent and proactive in each delivery we schedule and complete. We utilize an online tracking system that shows you how everything is moving. It also ensures that each customer receives a notification if there may be a potential issue. We let the customer know immediately if something needs attention – it is not your job to keep tabs on us!
Having the right technology in place allows us to implement all of these customer-focused systems. We work to survey any potential new technology that could help us provide these fast and easy-to-use solutions at a lower cost. But technology is never a replacement for excellent customer service, and sometimes the telephone is still the best way to do business. Our commitment to always answer the phone is something we take very seriously. Our customers’ time is valuable, just like your shipments, and we strive to ensure that each conversation is as effective and time efficient as possible.